The Community is moving next week! 

Find all information incl. the timeline and tips for a smooth migration here.

We will be in read-only mode from this Sunday to Tuesday.

Posted by Community Manager
Community Manager

TeamViewer’s New and Improved Support Structure

Hi Community and private users of TeamViewer,

We have always held our users very dear and proudly cherish your feedback wherever you provide it. 

Since its launch at the end of 2016, the TeamViewer Community has already answered thousands of user questions successfully and become a great pool of knowledge for everyone – and that’s all thanks to you! 

In appreciation of that, we decided to stick to the motto we established of late: Smarter, better, faster, stronger. 

That’s why the Community will be the pivot for all private TeamViewer user support. Let me give you a few examples of the benefits this yields for you: 

  • The TeamViewer Community is not bound to working times – it’s open 24/7. 
  • Tons of questions have already been answered in user posts, the Knowledge Base and on the Community Blog. With the search bar, they’re easy to find, too! 
  • Meanwhile, “accepted solutions” and content from TeamViewer staff serve for quality assurance. 
  • You can instantly communicate with thousands of TeamViewer employees, experts and users instead of our Support staff only. 
  • The TeamViewer Community sets the stage for an even closer relationship between staff and users. 

We’re convinced that the community is the best and fastest way to get your questions about TeamViewer answered. 

So let’s further build and nurture the TeamViewer Community together!

All the best,


Community Manager

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