Sunsetting active servicing of operating systems Windows XP and Windows Vista

Posted by Community Manager
Community Manager

Sunsetting active servicing of operating systems Windows XP and Windows Vista

Dear Community members,

We would like to announce that as of April 2019, TeamViewer will no longer be actively servicing Windows XP or Windows Vista operating systems.

After Microsoft ended their official mainstream support for Windows Vista in 2012 and Windows XP in 2014, TeamViewer will stop the active servicing of those operating systems after additional 7 and 5 years respectively.  

Stopping the active servicing of an operating system means that no updates or fixes which are specific to these operating systems will be implemented.

What does this mean if you are running Windows XP or Vista as an operating system?

You can continue using the latest supported version of TeamViewer versions on these operating systems.  With newer versions, like TeamViewer 14, you can still connect to the version running on Windows XP and Vista.

We generally recommend to only run current operating systems and software versions. So please make sure to update to the most recent version of Windows and TeamViewer.

To see a full list of our supported operating systems by TeamViewer, please see our Knowledge Base article here: Which operating systems are supported

Thanks and all the best,

Esther

Community Manager


Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button. Find more information here: Knowledge Base | Community Blog | How to get started
Japanese Community (日本語コミュニティ) |  Chinese Community (中文社区)