Announcements

TeamViewer 14.5 has been released. See the Change Logs here.

Posted by JARVIE
Digon

MULTIPLE POLICIES

Why can we not assign multiple policies to devices?

The way it currently works, we have to have 1 policy for each device which is a waste of time and resources.

2 Replies
2 Replies
Posted by Remote Management Staff
Remote Management Staff

Re: MULTIPLE POLICIES

Thanks for the question.

Our current architecture is designed to support one policy per device. If we would decide to change it we would need to know how this can benefit our customers.

It is important for us to understand your real need and why you want it. Can you explain more about the problems you want to solve with multiple policies on one device?

Dennis Frei
User Experience Designer
Posted by JARVIE
Digon

Re: MULTIPLE POLICIES

Hi Dennis,

The current model assumes every device needs a cookie cutter solution where everything is exactly the same.  It rarely happens that way in real.

For example, currently in the policy settings you can set to monitor of a device is online or not.  As we run a virtual server environment, I do not need to know if every single VM is offline when it reboots.  I only need to know if the hosts are offline.

Ideally what we would like to see is to be able to create a  SERVER DOWN policy that monitors some key items and assign that policy to key servers.  We would like to have a policy that monitors drive health, and assign that policy to key servers as well.....you get the idea.

Our only solution at the moment is to create a policy for each individual server which is cumbersome and not really efficient.