First call audio & video options

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Posted by riverrat52
Henagon

First call audio & video options

When I made my first call, Blizz asked if it is okay to record audio. I said no to the audio twice not realizing that it actually meant transmit the audio not actually record it unless that option is chosen later. I said yes to the video question and the app works fine except I the mic is muted and I cannot unmute it. I cannot find any info on how change the setting. Any help would be greatly appreciated. 
Video quality is very good especially since I am on Hughes Net and other platforms have been very choppy and unusable.
 
3 Replies
1 Accepted Solution

Accepted Solutions
Posted by riverrat52
Henagon
Solution

Re: First call audio & video options

Thank you Joel for your quick response. I wasn't sure if there was support for the "Free" version.

 
I am using an Android based Google Pixel 2. I was able to correct my problem by uninstalling and reinstalling the app. 
 
It might be helpful to change the wording when it asked for permission to record audio and video as opposed to transmit / broadcast both. The reason I went with Blizz was privacy concerns and my initial thought when the question appeared was Blizz would be keeping a file the recording. I realized my error when I thought about "recording the video". The camera has to have a process to pass the images along and "record" was the word chosen for that process. Very satisfied with the peformance of the app, good quality video and audio when on wifi, video can be jerky or choppy when on 4g LTE at times.
3 Replies
Posted by Blizz Staff
Blizz Staff

Re: First call audio & video options

Dear riverrat52

Thank you for your feedback.

Let me know which device and OS  you are using, so i can help you further.

Best regards

Joel Malemo

Posted by riverrat52
Henagon
Solution

Re: First call audio & video options

Thank you Joel for your quick response. I wasn't sure if there was support for the "Free" version.

 
I am using an Android based Google Pixel 2. I was able to correct my problem by uninstalling and reinstalling the app. 
 
It might be helpful to change the wording when it asked for permission to record audio and video as opposed to transmit / broadcast both. The reason I went with Blizz was privacy concerns and my initial thought when the question appeared was Blizz would be keeping a file the recording. I realized my error when I thought about "recording the video". The camera has to have a process to pass the images along and "record" was the word chosen for that process. Very satisfied with the peformance of the app, good quality video and audio when on wifi, video can be jerky or choppy when on 4g LTE at times.
Posted by Blizz Staff
Blizz Staff

Re: First call audio & video options

Hi riverrat52

Thank you for your response.

I am happy to read that you correct the issue and Blizz works fine.
I will forward your feedback to our development team.

Take care,

Joel malemo