I paid for a 10 user license but I can't use it

Dear @EdgarCh, 

If you cannot use your license, this means that you have not activated it on your account yet. 

On this article you will find the information on how to activate it. If you are still having problems with it, please let us know and we'll be glad to assist you. 

Have a nice week. 

Cheers. 

Jaquie