Posted by Aralas
Henagon

Join company - accidently new company created

Hello,

a coworker created accidently a new company in Blizz instead of joining an existent one through the joincompany url. How do I (or he) remove that company? Or how can I delete that profile to make a new one?

1 Accepted Solution

Accepted Solutions
Posted by Community Manager
Community Manager
Solution

Re: Join company - accidently new company created

Hi @Aralas

ok - Thanks for sharing the screenshots.

May ask you to give our support team a quick call so that my colleagues can help you with it? You´ll find the number here: https://www.teamviewer.com/en/support/contact/

Thanks and sorry for the hassle, Esther

3 Replies
Posted by Community Manager
Community Manager

Re: Join company - accidently new company created

Hi @Aralas

Thanks for your post.

Please have a look at this article: https://community.teamviewer.com/t5/Knowledge-Base/How-to-add-Users-to-a-Company-Profile/ta-p/3573

The company profile will be deleted after you removed the last user (in normal cases the company admin = himself) from the company profile. 

I hope the info helps you.

Best, Esther

Highlighted
Posted by Aralas
Henagon

Re: Join company - accidently new company created

company_admin_not_deletable.png

 company_admin_not_deletable2.png

Hello @Esther

thank you for the fast reply, but he seems unable to remove himself. The option in Blizz is greyed out and user management is inaccessible.

 

1 Reply
Posted by Community Manager
Community Manager
Solution

Re: Join company - accidently new company created

Hi @Aralas

ok - Thanks for sharing the screenshots.

May ask you to give our support team a quick call so that my colleagues can help you with it? You´ll find the number here: https://www.teamviewer.com/en/support/contact/

Thanks and sorry for the hassle, Esther