Posted by Aralas
Henagon

Join company - accidently new company created

Hello,

a coworker created accidently a new company in Blizz instead of joining an existent one through the joincompany url. How do I (or he) remove that company? Or how can I delete that profile to make a new one?

1 Accepted Solution

Accepted Solutions
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Posted by Community Manager
Community Manager
Solution

Re: Join company - accidently new company created

Hi @Aralas

ok - Thanks for sharing the screenshots.

May ask you to give our support team a quick call so that my colleagues can help you with it? You´ll find the number here: https://www.teamviewer.com/en/support/contact/

Thanks and sorry for the hassle, Esther

Community Manager


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3 Replies
Posted by Community Manager
Community Manager

Re: Join company - accidently new company created

Hi @Aralas

Thanks for your post.

Please have a look at this article: https://community.teamviewer.com/t5/Knowledge-Base/How-to-add-Users-to-a-Company-Profile/ta-p/3573

The company profile will be deleted after you removed the last user (in normal cases the company admin = himself) from the company profile. 

I hope the info helps you.

Best, Esther

Community Manager


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Additional information can be found here: Knowledge Base | Community Blog | How to get started 

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Posted by Aralas
Henagon

Re: Join company - accidently new company created

company_admin_not_deletable.png

 company_admin_not_deletable2.png

Hello @Esther

thank you for the fast reply, but he seems unable to remove himself. The option in Blizz is greyed out and user management is inaccessible.

 

Highlighted
Posted by Community Manager
Community Manager
Solution

Re: Join company - accidently new company created

Hi @Aralas

ok - Thanks for sharing the screenshots.

May ask you to give our support team a quick call so that my colleagues can help you with it? You´ll find the number here: https://www.teamviewer.com/en/support/contact/

Thanks and sorry for the hassle, Esther

Community Manager


Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button.


 


Additional information can be found here: Knowledge Base | Community Blog | How to get started 

Japanese Community (日本語コミュニティ) |  Chinese Community (中文社区)