Meetings ending abruptly/disconnecting
Hi
I have had huge problems with Blizz for a long time now.
I try to start meetings to clients over Blizz, I start the meeting, share the meeting ID and then they connect. Between 5 seconds to 2 minutes the meeting just ends and everybody is kicked.
I have no idea why and its incredibly frustrating. I have had others use the same account and it work perfectly. My internet is wired, perfect high connection, everything on my internet works flawlessy asides Blizz.
Please help me.
Comments
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Dear @bitB
thank you for your post.
In order to give the best support for this kind of issues I kindly ask to you to go here: https://blizz.com/en/submit-a-ticket/ and submit a ticket selecting as "Reason"-> "I have a Support question".
In the description please specify the meeting ID of the meeting where you experienced the issue and when (date/time) the problem occurred.
Thank you,
Giovanni.
Giovanni
Senior Enterprise Solutions Engineer0 -
I do have this issue on my VM and the support does not care at all!
It is going on for 4 weeks now - with no response from the supoort team! I am willing to test around and offered help as well on my side!
I really would love seeing blizz grwoing.
But I really recommend all of you testing your setups and wisely choose if you really would love to connect to blizz! Still - up to date - there is no way of using blizz in professional environs!0 -
I did response to your E-Mail yesterday! Please check your account again!
The suppot team asked to download a tool and forwarded this link:http://download.teamviewer.com/SupportCollector
Unfortunatelly, this link 'is broken' on a linux system!
I told your support team that twice, before someone noticed to download that tool from a windows machine!
As I stated before, I really would love to help!
So now I do have the Tool and we will see how it will continues...0
