Posted by philip_parker
Photon

Pass mouse control

When a user is presenting can they pass the mouse control to a viewer or can a person request mouse control in Blizz?

3 Replies
Highlighted
Posted by Blizz Staff
Blizz Staff

Re: Pass mouse control

Dear philip_parker,

please see my reply to that topic in this post: https://community.teamviewer.com/t5/Blizz-Support/Allow-Remote-Control/m-p/32358/highlight/true#M109

Best regards, Hilal

2 Replies
Posted by Lukas_H
Photon

Re: Pass mouse control

Hello Hilal,

you are promoting that Blizz have some collaboration functions. But since the last update 2 employees can´t work on the same document anymore. That was one reason why we bought it last year. And now you are cutting off this option without any information before ? In this case Blizz hasn´t any usability anymore for us. I hope our Feedback will help to improve Blizz, but we are really unhappy with this change.

Best regards, Lukas

Posted by Blizz Staff
Blizz Staff

Re: Pass mouse control

Hi Lukas,

I'm very sorry to hear that. We are frequently optimizing our Blizz solution. As I mentioned, we will not focus on remote control features as of ability within our TeamViewer Core products.

If you didn't join our Blizz User Focus Group already, I would be happy if you join and tell us more about your specific use cases.

You can apply here: https://content.teamviewer.com/en/blizz-user-focus-program/

Best regards, Hilal