Pass mouse control

philip_parker
philip_parker Posts: 1
edited April 2023 in Meeting Forum

When a user is presenting can they pass the mouse control to a viewer or can a person request mouse control in Blizz?

Comments

  • Hilal
    Hilal Posts: 6

    Dear philip_parker,

    please see my reply to that topic in this post: https://community.teamviewer.com/t5/Blizz-Support/Allow-Remote-Control/m-p/32358/highlight/true#M109

    Best regards, Hilal

  • Lukas_H
    Lukas_H Posts: 1

    Hello Hilal,

    you are promoting that Blizz have some collaboration functions. But since the last update 2 employees can´t work on the same document anymore. That was one reason why we bought it last year. And now you are cutting off this option without any information before ? In this case Blizz hasn´t any usability anymore for us. I hope our Feedback will help to improve Blizz, but we are really unhappy with this change.

    Best regards, Lukas

  • Hilal
    Hilal Posts: 6

    Hi Lukas,

    I'm very sorry to hear that. We are frequently optimizing our Blizz solution. As I mentioned, we will not focus on remote control features as of ability within our TeamViewer Core products.

    If you didn't join our Blizz User Focus Group already, I would be happy if you join and tell us more about your specific use cases.

    You can apply here: https://content.teamviewer.com/en/blizz-user-focus-program/

    Best regards, Hilal