"Download Blizz" link not working

David_Robison
David_Robison Posts: 4 ✭✭
edited April 2023 in Meeting Forum

The "Download Blizz" link is not working. I am getting a 404 page when I click on it.

The specific link is on the page when I invite someone to a meeting and send them a link. They get the "Your meeting app is opening / My meeting started / Blizz didn't start? / Download Blizz" pop up. They don't have Blizz installed so they click on "Download Blizz" and it gives them a 404.

I am able to redirect them to blizz.com to download from there, but it's a little embarrasing to have to do that.

Here's a sample link from one of your posts where you can see the broken link.

"Download Blizz" is displayed here:

https://go.blizz.com/join/m121345678

This is the URL that doesn't work:

https://dl.tvcdn.de/blizz121345678

Best Answer

Answers

  • JoshP
    JoshP Posts: 896 Senior Moderator

    Hello @David_Robison

    Thank you for your message.

    I have confirmed this on other meeting invite links as well; thank you for bringing this to our attention.

    I have forwarded this to our development team.

    Thanks again!

    Josh P.

    Senior Community Moderator

    ---

  • Hilal
    Hilal Posts: 6

    Hi David,

    can you please validate the correctness of your meeting ID?

    How many digits does it have? Can you post that herein please?

    Thank you!

    Best regards,

    Hilal

     

  • David_Robison
    David_Robison Posts: 4 ✭✭

    Thank you for fixing this error. My download link is working again.

  • Can't download Blizz too. From https://download.teamviewer.com/blizz , I'm redirected to https://lb.tvcdn.de/blizz/ and get error 403.
  • VSUO
    VSUO Posts: 2

    Hello,

    I have same problem with link: https://dl.teamviewer.com/blizz/installer/win/15.10.2/Blizz_Setup-idm87075551.exe

    it say "404 page not found"

    thank you

  • Esther
    Esther Posts: 4,052 Former Community Manager

    Hi @VSUO 

    Thanks for bringing this to my attention. I will forward the feedback internally.

    Can you try the following link to dowload blizz: https://www.teamviewer.com/en/content/blizz/

    Thanks a lot and have a great day,

    Esther

    Former Community Manager

  • VSUO
    VSUO Posts: 2

    yes, thlis link is working, but if I send invitation and by automatic generated text by Blizz, it will be redirect to link below. can you fix it? 

  • Esther
    Esther Posts: 4,052 Former Community Manager

    Whooops! Yes - you are totally right! I´ll forward it right away!

    Thanks heaps ?

    Former Community Manager

  • Good afternoon!

    Today, during the scheduled conference **Please Do Not Post Meeting IDs**, the following happened for most of the invited listeners (the territory of Ukraine): The "Download Blizz" link does not work. When I click on it, I get a 404 page.

    They get a popup “Your meeting app / My meeting has started / Blizz won't start? / Download Blizz ".
    They don't have Blizz installed, so they click Download Blizz and they get a 404 error.

    This situation has not been repeated for the first time.
    The functionality of viewing conferences in a browser is very necessary, because this is implemented in Teamviwer.
    Those. without the client using the application.
    This causes great inconvenience to us, important events are disrupted.