Posted by AllGood
Henagon

screen share: application selected but full screen shown instead

Hello,

 

I selected an application for screenshare, however, BLIZZ still shows the participant the full screen instead of just the application.

 

Pls help.

4 Replies
Posted by Blizz Staff
Blizz Staff

Re: screen share: application selected but full screen shown instead

Hi,

there is green border over the part of screen that is shared. When you select an application, where is green border located?

Was it working before?

Posted by AllGood
Henagon

Re: screen share: application selected but full screen shown instead

No, it never worked.

 

The green area seems to be "on the application", however, on the receiving end,

 

all of the screen is displayed.

 

Very bad in terms of privacy barriers!

 

How is that solved?

Highlighted
Posted by Blizz Staff
Blizz Staff

Re: screen share: application selected but full screen shown instead

To investigate the issue, we would need log files.

Could you please create a ticket here (https://www.blizz.com/en/submit-a-ticket/) and attach log files?

To collect log files, please use instructions from this page https://community.teamviewer.com/t5/Knowledge-Base/Support-Collector/ta-p/35849.

Thank you,
Artur

Posted by AllGood
Henagon

Re: screen share: application selected but full screen shown instead

 

Firstly, not all applications appear in the selection menue.  ;-(

 

Secondly, if I pick one and the green frame is on it; can I minimize it but it is still streamed?

 

I want to only share a specific running application, not all of my desktop.

 

However, it seems almost asked for too much?? ;-(