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Posted by Community Manager
Community Manager

[Android] QuickSupport v14.2.166 - Change Log

We released a new version of the QuickSupport for Android.

Operating system: Android

Version:  14.2.166

Release date: 2019-04-10

Change Log:

  • Remote control for Zebra devices (Knowledge Base article will be uploaded soon)
  • Other fixes and improvements

Download the app from  Google Play

Community Manager

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1 Reply
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Posted by
Henagon

Re: QuickSupport v14.2.166 - Change Log

I noticed that remote control for Zebra devices is supposed to be included in the QuickSupport application. However, I have tried to remote control a TC25, TC77 and TC55 for testing purpores as these are common devices that we support. On the TC25 and TC77 I am able to see the device screen, but there is no ability to remotely control the device.

Is this feature still being developed or are there additional settings that must be applied to the TeamViewer QuickSupport application for this to work?