We released a new version of the QuickSupport for Android.
Operating system: Android
Release date: 2020-02-04
Thank you for your feedback.
Please try again - we have corrected the link to the APK.
We apologize for any inconveniences experienced.
@JoshP Still get the black screen.
When I start the screen sharing, it ask if it is okay to take a picture of the content on the screen. If I choose Yes the screen is black if I choose no it dosen't share the screen.