The TeamViewer Chat is perfect to let your customers know what you’re doing at any time.
It’s omnipresent wherever you use TeamViewer.
In the last article dealing with the TeamViewer chat, we had a look at its flexibility and the additional values it has over other chat programs.
Together, we went over the locations you can initiate a chat from on your PC and the features you can access from within a TeamViewer chat conversation, such as remote control, file transfer, video calls, etc.
However, there is one topic that we didn’t cover in that article. And that is the availability of the TeamViewer chat on any device, be it PC, smartphone, or tablet - irrespective of the operating system.
Basically, you can send chat messages to every device that runs TeamViewer – as of today, that is around 1.4 billion devices of all kinds and sizes.
Admittedly, in practice you’d need the respective device in your Computers & Contacts list, but you get the point, right?
Most of nowadays’ mainstream chat programs are optimized for smartphones and thus either aren’t available on other devices or, if they are, often lack features you’re used to on the smartphone.
And then, there are chat applications that are just downright nerve-racking with their constant beeping (and I mean not only when you receive a message) and obtrusiveness.
The TeamViewer chat, however, is available exactly where you need it with all the features close-by.
You can use the chat from any device TeamViewer is installed on.
That includes the TeamViewer full version and QuickSupport on Windows, Mac OS, and Linux. On smartphones and tablets, there are the Remote Control, QuickSupport, and Meeting applications for Android, iOS, Windows Mobile/Phone, and BlackBerry devices.
And by using a customized QuickSupport module, your connection partner doesn’t even have to install TeamViewer.
In conclusion, you are able to communicate with anyone you’re providing support to via chat, regardless if your connection is PC to PC, mobile to PC, or mobile to mobile.
But that’s not everything there is to it.
You can also access the TeamViewer chat from every browser, no matter on which device you’re working on, by logging into the completely web-based Management Console.
And in case you really, really enjoy our chat, you can also integrate it into your own websites! Especially Supporters working with TeamViewer in a larger team might profit from that possibility.
By the way, if you switch between devices and/or operating systems, even in the middle of a conversation, you still have your chat history with you. That is because it’s always synchronized with your user profile.
As you can see, the TeamViewer chat does have some advantages over the alternatives when it comes to multi-platform collaboration and communication.
Of course, these become especially visible in respect of a remote supporters needs. Also, it can be a handy tool for easy-to-use communication between team members.
I’m positive that you’ll have a good time with the TeamViewer chat, no matter where you use it!
How many different platforms are you using TeamViewer on? Let’s talk in the comment section below!
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