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Posted by mLipok
Heptagon

7 people had this problem. "Me too" button ?

Why on some "Thread" there is 

X people had this problem. "Me too" 

How this can be added ?

To the TV staff: Please make new HOW TO.

Regards,
mLipok

Regards,
mLipok , AutoIt MVP

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1 Accepted Solution

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Posted by Community Manager
Community Manager
Solution

Re: 7 people had this problem. "Me too" button ?

Hi mLipok,

Thank you for your question.

It happens, that when you are looking for help in the Community, you are finding the exact question, you are having. If the answer is already given: Great! 

If not, you can make a reply, saying, that you are also having the same question or:

Instead of writing, that you are having the same question, you can use the "Me too" Button. Clicking this button makes it clear for everybody, that there is not only one person who would like to have an answer to this question. 

The "Me too" Button is only activated on some boards, where we thought it makes sense to have the opportunity to just click this button, when a user has the same problem or question (For example: TeamViewer 12 or the ITbrain board).

On some boards it does not make sense to have the "Me too" Button. Let me give you an example as well: On the Ideas board, we thought, it makes more sense to use the "Kudo" Button to say: Hey, this is a good idea and I would like to see this idea as a real feature in a coming TeamViewer release.

Is there a board, where you would like to have the "Me too" Button as well?

I hope, this information is helpful.

Best, 

 

7 Replies
Posted by mLipok
Heptagon

Re: 7 people had this problem. "Me too" button ?

As I do not see any helpful answer I just make a screenshot to be sure my question is properly understand.

I was meant about this:

6 people had this problem - me too.png

 

Regards,
mLipok , AutoIt MVP

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Posted by Community Manager
Community Manager
Solution

Re: 7 people had this problem. "Me too" button ?

Hi mLipok,

Thank you for your question.

It happens, that when you are looking for help in the Community, you are finding the exact question, you are having. If the answer is already given: Great! 

If not, you can make a reply, saying, that you are also having the same question or:

Instead of writing, that you are having the same question, you can use the "Me too" Button. Clicking this button makes it clear for everybody, that there is not only one person who would like to have an answer to this question. 

The "Me too" Button is only activated on some boards, where we thought it makes sense to have the opportunity to just click this button, when a user has the same problem or question (For example: TeamViewer 12 or the ITbrain board).

On some boards it does not make sense to have the "Me too" Button. Let me give you an example as well: On the Ideas board, we thought, it makes more sense to use the "Kudo" Button to say: Hey, this is a good idea and I would like to see this idea as a real feature in a coming TeamViewer release.

Is there a board, where you would like to have the "Me too" Button as well?

I hope, this information is helpful.

Best, 

 

Posted by mLipok
Heptagon

Re: 7 people had this problem. "Me too" button ?

Why I do not see it here in this thread/topic

and for example:

https://community.teamviewer.com/t5/TeamViewer-12/Managment-Console-Connection-log-Device-NULL/m-p/2...

?

Regards,
mLipok , AutoIt MVP

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Posted by Community Manager
Community Manager

Re: 7 people had this problem. "Me too" button ?

In the "Community help" it is not yet activated, but I agree, that it would be good to have it here as well. 

In the link, you are sending I can see the Button. Can you refresh you page?

Best,

Posted by mLipok
Heptagon

Re: 7 people had this problem. "Me too" button ?


@Esther wrote:

In the "Community help" it is not yet activated, but I agree, that it would be good to have it here as well.


I will be happy :)

 


@Esther wrote:

In the link, you are sending I can see the Button. Can you refresh you page?


No.
Maybe the problem is that I can't see this button on every thread started by Me.
I mean each member not see their own "Me Too" buttons.
So they can't see how many other members confirm as important ?

 

Regards,
mLipok , AutoIt MVP

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Posted by Community Manager
Community Manager

Re: 7 people had this problem. "Me too" button ?

I just clicked the "Me too" Button in the topic you started.

Can you see it?

And it sounds pausible, that you do not see the "Me too" Button in your own topics. But to be honest, I do not know, if this is the correct answer.

Posted by mLipok
Heptagon

Re: 7 people had this problem. "Me too" button ?



No I do not see it ...

But I see now:
1 person had this problem.

So now all is clear.
This is normal=intentional Lithium Engine behavior.

 

Regards,
mLipok , AutoIt MVP

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