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Posted by elbea64
Tetragon

Kudo Count Problem

I happened to have noticed that the kudo-counter is wrong.
On the main community page and in my profile i have 40 kudos :manhappy: In the main TeamViewer Forum i have "only" 39 kudos :mansurprised:

Not really important, i just wanted to let you know :manwink:

»We are all born unique, but most of us will die as a copy.«
9 Replies
Posted by mLipok
Heptagon

Re: Kudo Count Problem

Confirm as this exist.

To be more specyfic:

Currently
Here:
https://community.teamviewer.com/t5/TeamViewer/ct-p/Teamviewer_EN
Your Kudo Count is 39

Here:
https://community.teamviewer.com/t5/TeamViewer-Community/ct-p/en
Your Kudo Count is 42

 It seams that this will be a new job to do for Lithium.

 

Regards,
mLipok , AutoIt MVP

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Posted by Community Manager
Community Manager

Re: Kudo Count Problem

Hi @elbea64,

Thank you for bringing this to our attention.

The number of Kudos shown on the main page is showing the number of received Kudos of the last 30 days. And the Kudos you see on your profile are the all-and-ever received Kudos.

I agree, that this is not obvious at the moment and we will change the wording on the main page. This change may take some days because of the holiday season.

Thank you once again :-)

Best,

 

Posted by mLipok
Heptagon

Re: Kudo Count Problem

@elbea64 you can check this here:
https://community.teamviewer.com/t5/kudos/kudosleaderboardpage/category-id/Teamviewer_EN/timerange/o...

 

Regards,
mLipok , AutoIt MVP

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Posted by elbea64
Tetragon

Re: Kudo Count Problem

This is not because of 30 days. I am memeber since November 24 and on the main page i have the full number of kudos. It is only on the TeamViewer Forum where the list of Most helpful memebers is on the bottom of the page not on the right side.

It looks more like the number on the linked page is not updated regulary, it still shows 39, missing the 2 kudos of this thread

»We are all born unique, but most of us will die as a copy.«
4 Replies
Posted by mLipok
Heptagon

Re: Kudo Count Problem

Here are two different pages:

Top Kudoed Authors in 'TeamViewer Community' = 42
https://community.teamviewer.com/t5/kudos/kudosleaderboardpage/category-id/en/timerange/one_month/pa...

Top Kudoed Authors in 'TeamViewer' = 39
https://community.teamviewer.com/t5/kudos/leaderboardpage/category-id/Teamviewer_EN/timerange/all/ta...

 

Regards,
mLipok , AutoIt MVP

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Posted by Community Manager
Community Manager

Re: Kudo Count Problem

You are right :-) 

I need to investigate and I am getting back to you as soon as possible.

 

Posted by Community Manager
Community Manager

Re: Kudo Count Problem

Hi @elbea64

I think the system just needs a little time to syncronize the number of kudos on the front page and on your profile page. I checked it in the last days now and then and it looked ok.

Let us have a look at it in the coming weeks.

Best,

Posted by elbea64
Tetragon

Re: Kudo Count Problem

I've just seen another "wrong" Most helpful Members toplist in About this Community with generally very low Kudo numbers.

This makes me think this type of toplist is only counting Kudos in the specific Forum, perhaps including its subforums. I'm not sure anymore if there is a syncing problem at all.

»We are all born unique, but most of us will die as a copy.«
Posted by mLipok
Heptagon

Re: Kudo Count Problem


@elbea64 wrote:

I happened to have noticed that the kudo-counter is wrong.
On the main community page and in my profile i have 40 kudos :manhappy: In the main TeamViewer Forum i have "only" 39 kudos :mansurprised:

Not really important, i just wanted to let you know :manwink:


Now I think this is intentional feature.
On the main page you see Kudo count for entire forum.

On each subforum the Kudo count is related to the selected sub forum.

Regards,
mLipok , AutoIt MVP

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