Number of new messages in notification icon (Bell)

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Posted by mLipok
Heptagon

Number of new messages in notification icon (Bell)

I notice that when I get new PM message then In Message Icon (letter) I get information with number of new messages.
But when I get other notifiaction than I do not get similar information , I mean:
In Notification Icon (Bell) I do not see how many new notification there is.
But when I click on this icon then I see new notification as new, and old as old.

Question:
Why this is happen ?
How to fix this ?

 

Regards,
mLipok , AutoIt MVP

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8 Replies
2 Accepted Solutions

Accepted Solutions
Posted by Community Manager
Community Manager
Solution

Re: Number of new messages in notification icon (Bell)

Hi mLipok,

Thank you for this question.

You are right, the notification bell does not inform you, when or if there is a new notification. And you are totally right, that this would make a lot of sense.

Let me forward this to Lithium. I also would love to have a little information (like the blue bubble) about a new notification.

Thank you once again!

Best,

Community Manager


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Posted by Community Manager
Community Manager
Solution

Re: Number of new messages in notification icon (Bell)

Hi @mLipok

Yes, I have :-) Actually we are in the middle of the implementation and will release this feature soon :-)

Stay tuned, Esther

Community Manager


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8 Replies
Posted by Community Manager
Community Manager
Solution

Re: Number of new messages in notification icon (Bell)

Hi mLipok,

Thank you for this question.

You are right, the notification bell does not inform you, when or if there is a new notification. And you are totally right, that this would make a lot of sense.

Let me forward this to Lithium. I also would love to have a little information (like the blue bubble) about a new notification.

Thank you once again!

Best,

Community Manager


Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button.


 


Additional information can be found here: Knowledge Base | Community Blog | How to get started 

Japanese Community (日本語コミュニティ) |  Chinese Community (中文社区)

Posted by mLipok
Heptagon

Re: Number of new messages in notification icon (Bell)


@Esther wrote:

Let me forward this to Lithium. I also would love to have a little information (like the blue bubble) about a new notification


 

Do you mean PopUp or any notification dialog ?

btw.
What you mean "blue bubble"

 

Regards,
mLipok , AutoIt MVP

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Posted by Community Manager
Community Manager

Re: Number of new messages in notification icon (Bell)

Hi mLipok,

You are already getting a PopUp (in the lower right corner of your screen), when someone kudoed your post or replied to a post, you are following.

With the blue bubble I meant this one:
Number of new messages in notification icon (Bell) - TeamViewer Community.png

 I thought, it would be good to have this also on the notification bell.

Community Manager


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Japanese Community (日本語コミュニティ) |  Chinese Community (中文社区)

Posted by mLipok
Heptagon

Re: Number of new messages in notification icon (Bell)


@Esther wrote:
With the blue bubble I meant this one:

Number of new messages in notification icon (Bell) - TeamViewer Community.png

 I thought, it would be good to have this also on the notification bell.


just the same like I said in OP:


"I notice that when I get new PM message then In Message Icon (letter) I get information with number of new messages."

Smiley Happy

 

Regards,
mLipok , AutoIt MVP

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Posted by mLipok
Heptagon

Re: Number of new messages in notification icon (Bell)


You are right, the notification bell does not inform you, when or if there is a new notification. And you are totally right, that this would make a lot of sense.

Let me forward this to Lithium. I also would love to have a little information (like the blue bubble) about a new notification.


Do you know abou any progres in Lithium on this problem ?

 

Regards,
mLipok , AutoIt MVP

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Posted by Community Manager
Community Manager
Solution

Re: Number of new messages in notification icon (Bell)

Hi @mLipok

Yes, I have :-) Actually we are in the middle of the implementation and will release this feature soon :-)

Stay tuned, Esther

Community Manager


Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button.


 


Additional information can be found here: Knowledge Base | Community Blog | How to get started 

Japanese Community (日本語コミュニティ) |  Chinese Community (中文社区)

Posted by rjender
Henagon

Re: Number of new messages in notification icon (Bell)

I want this BAD need to let customers know when there service is to expire. anyother way to do this??

Posted by Community Manager
Community Manager

Re: Number of new messages in notification icon (Bell)

Hi @rjender

Thank you for your post.

I am not sure if I understood you correctly: This notification is a feature of this Community platform. Do you want to use it for your customers? Can you give us some more information?

Thank you, Esther

Community Manager


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Additional information can be found here: Knowledge Base | Community Blog | How to get started 

Japanese Community (日本語コミュニティ) |  Chinese Community (中文社区)