Account Set up

Hollyhedge
Hollyhedge Posts: 1
in General questions

We have signed up for monthly subscription and have been invoiced for full amount to be paid.. how do we adjust this?

Is there a direct email to accounts?

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  • JeanK
    JeanK Posts: 6,985 Community Manager 🌍

    Hello @Hollyhedge,

    Thank you for your message. ?

    The prices are displayed monthly but our subscriptions are billed annually.

    You will find all the information you need in our Knowledge Base article here: All about Subscription 

    For any questions about your invoice, please contact our support: https://support.teamviewer.com/a/ 

    Our team will be happy to help. ?

    Bien cordialement,

    Jean

    Community Manager

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