Addon LG G6

Mazel
Mazel Posts: 1
in General questions
Long time fan and user. Can you please look into why the Quicksupport LG add-on will not install on the new LG G6? It downloads OK but gets error on install. I saw this issue for all G6 users in several forums without solution.

Thank you.
ES

Comments

  • thals1992
    thals1992 Posts: 2

    I attempted to sideload it by taking the APK from another device, here's the error.

    Failed to install {filename}.apk: Failure [INSTALL_PARSE_FAILED_NO_CERTIFICATES: Package com.teamviewer.quicksupport.addon.lg is signed OEM key by unknown route.]

    The Play Store reports that this hasn't been updated from 10.0.3086 since May 19th, 2015. 

    Trevor Halsey
  • avan
    avan Posts: 1
    can’t be installed: Error code: -504
    Android Nougat
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