Administrative Rights

ACaison
ACaison Posts: 2
in General questions

I have been trying forever and a day to grant myself easy access on my work computer and it won't let me. It worked on my personal laptop, but when I go to do the same for my work computer it says that I don't have administrative rights and I do. So what can be done so I can have a set password instead of it changing every time.

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  • JeanK
    JeanK Posts: 6,985 Community Manager 🌍

    Hello @ACaison,

    Thank you for your message and welcome to the TeamViewer Community! ?

    You will find all the information you need regarding setting up a permanent password in our Knowledge Base article here:

    I hope this could help. ?

    If not, do not hesitate to ask your questions here. ?

    Best regards

    Jean

    Community Manager

  • ACaison
    ACaison Posts: 2

    the configure button is greyed out so I can't click it. Its saying that I don't have administrative rights but I do. How can I get around that?

  • JeanK
    JeanK Posts: 6,985 Community Manager 🌍

    Hello @ACaison,

    Could you tell us which configure button is greyed out? Maybe with a screenshot?

    Best regards

    Jean

    Community Manager

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