Hi @downutz ,
Thank you for your post.
Have you purchased TeamViewer license?
If so, please contact our support team in order to assist you individually.
If not, and you got an error message such as commercial suspected, please fill out the form in order to assist you further.
Hope this will help you.
All the best,
Japanese Community Moderator
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Ty for response
I bought it for the iPhone, and when I log in, both on the iphone and on the PC, it says that the version is Free, and the card debit has remained