Business & Premium License
Hi Sir,
I have two scenarios here.
1) If A, B, C wanted to connect to D concurrently. Does it means I need to purchase Premium license for A (RM4,769) + B (RM2,979) + C (RM2,979)? If i no need to purchase D concurrently. Does it means I only need purchase Business license for A (RM2,349) + B (2,349) + C (RM2,349)?
2) If I only purchase 1 Business license, how many devices I can installed to remote the endpoints?
Best Answer
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Hi aarcom,
Thanks for posting!
Licences only need to be active on one side of a connection. With the business licence, the licence can be activated on up to 3 devices, but only one of these devices can utilise the licence at a time.
Also, you can have up to 3 "tabbed" connections (for instance 1 device connecting to 3 devices) at a time with the business licence.
So if you have 3 licensed devices connecting into one licenced device, they will all be licenced connections (sharing one screen and mouse of course).
However, it is important to note the order in which the software checks for licences. It will check: 1. Initiating Device > 2. Account Logged in to Initiating device > 3. Receiving Device > 4. Account Logged in to Receiving Device.
So if you have the licence on "A" And "D" in your scenario, the licence will be used by "A" first, so the other 2 will not be able to connect to "D" as the licence will be currently in use by "A".
I Am sorry this is confusing.
Also, endpoints are unlimited with all 3 licences as again, only one side of a connection needs to be licenced.
I hope this helps.
-Scotty
Senior Moderator
Did my reply answer your question? Why not accept it as a solution to help others?6
Answers
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Hi aarcom,
Thanks for posting!
Licences only need to be active on one side of a connection. With the business licence, the licence can be activated on up to 3 devices, but only one of these devices can utilise the licence at a time.
Also, you can have up to 3 "tabbed" connections (for instance 1 device connecting to 3 devices) at a time with the business licence.
So if you have 3 licensed devices connecting into one licenced device, they will all be licenced connections (sharing one screen and mouse of course).
However, it is important to note the order in which the software checks for licences. It will check: 1. Initiating Device > 2. Account Logged in to Initiating device > 3. Receiving Device > 4. Account Logged in to Receiving Device.
So if you have the licence on "A" And "D" in your scenario, the licence will be used by "A" first, so the other 2 will not be able to connect to "D" as the licence will be currently in use by "A".
I Am sorry this is confusing.
Also, endpoints are unlimited with all 3 licences as again, only one side of a connection needs to be licenced.
I hope this helps.
-Scotty
Senior Moderator
Did my reply answer your question? Why not accept it as a solution to help others?6 -
Hi Scotty,
Thanks for your feedback.May i know what is the different between Business and Premium Licenses, especially Licensed users, 1 vs up to 50. and concurrent users.Does it mean Business license can connect up to 3 devices, only one of these devices can utilise the licence at a time. But for Premium, can be used up to 50 devices, also only one of these devices can utilise the licence at a time.regards,Aaron Ng0 -
Hi aarcom,
Not quite, but close
The business licence is the only licence that is restricted to devices. (3 Devices)
The premium licence, you can have up to 50 licenced ACCOUNTS. This means that if you give someone an account, they are licenced no matter where they log in, no device restriction.
However, you have 1 "Channel" which means one connection can be made with your licence at a time.
The premium licence also has up to 5 "Tabbed" connections (Connections from one licenced PC to others) at the same time.
I hope this clears this up for you.
-Scotty
Senior Moderator
Did my reply answer your question? Why not accept it as a solution to help others?1 -
I have a business lisence (for example A )and if I try copying one file from remote desktop (for example: D ) to A computer, it asks me to log in again (even if I am logged in) or it tells me that this user is not valid.
Copying remotely from D to A is the "premium" feature?
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