Business licence move error

Greetings,

I'm using teamviewer 11 Business licence and have a need to change my PC. When I try to do any actions in the "Manage your Business account" panel, an unspecified error message pops up. I am unable to do any actions add new PCs or remove current ones. Detected instalations 2, remaining moves: 9,  but no matter what I try, the error is always the same. Any ideas ?

Screenshots: https://imgur.com/a/zYoScdp

 

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Answers

  • Chux
    Chux Posts: 2

    In the end I did just that. The error is still present, but the agents were able to help me out and manually assign what I needed.

  • robo1526
    robo1526 Posts: 1

    can you please reset my license move number?