Business to Free Account

Jaron_IT
Jaron_IT Posts: 2
in General questions

Hi.

My Boss recently purchased teamviewer and sent me the activation link. I created an account and signed in on my PC's Teamviewer with the account. it said the whole time Business account. But this morning when i switched on and started teamviewer, it said free account.I even logged into the webinterface for my account, and also said free there. I cannot assist half the users logging tickets, as they have older version teamviewer. Please help

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  • Jaron_IT
    Jaron_IT Posts: 2

    Who could I contact to get outstanding invoices by Teamviewer? As I have checked with my accounting dept and they have not yet recieved invoices, and neither have I.

    @Esther wrote:

    HI @Jaron_IT 

    Thanks for your post.

    Would you mind checking with your accounting whether there are outstanding invoices? This would explain why your license is not being recognized.

    I hope this info helps,

    Esther

     

  • Esther
    Esther Posts: 4,052 Former Community Manager

    The easiest might be giving our team a quick call to check this.

    Here you can find the number for your country: https://www.teamviewer.com/en/support/contact/

    I hope this helps you!

    Best, Esther

    Former Community Manager

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