Can I reverse direction when I'm connected to a client running TeamViewer QuickSupport?
btreloar
Posts: 6 ✭✭
I was doing some support with a client of mine who had downloaded TeamViewer QuickSupport. At one point I wanted to turn the session around to show her something on my screen and we seem to have gotten disconnected. I don't know if trying to reverse direction is what disconnected us or perhaps something else.
If I need to be in a position to be able to switch directions, should I have my client download the full version of TeamViewer?
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Comments
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did you ever resolve this issue?
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I, too, would like to know if this is possible.
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