Announcements

Did you already try the new Windows 10 October 2020 Update?


Share your feedback and experience with TeamViewer on the new Windows build with our developers here.

Highlighted
Posted by
Henagon

Can I reverse direction when I'm connected to a client running TeamViewer QuickSupport?

I was doing some support with a client of mine who had downloaded TeamViewer QuickSupport. At one point I wanted to turn the session around to show her something on my screen and we seem to have gotten disconnected. I don't know if trying to reverse direction is what disconnected us or perhaps something else.

If I need to be in a position to be able to switch directions, should I have my client download the full version of TeamViewer?

1 Reply
1 Reply
Highlighted
Posted by
Henagon

Re: Can I reverse direction when I'm connected to a client running TeamViewer QuickSupport?

did you ever resolve this issue?