Cannot add a Remote Computer

Jancux
Jancux Posts: 4 ✭✭
in General questions

.

I am having great difficulty attempting to add a new “Remote Computer”

It was previously assigned, but for whatever reason I have lost remote control of it.

I have deleted the computer from my list of “Computers and Contacts”, but whenever

I attempt to add it again the Software states that it is already on my list! ...which is does not appear to be

Comments

  • Pesiccc
    Pesiccc Posts: 1

    im new on this community can you tell me how can i post question like you did? Thank you and sorry because this is not related to your quiestion

  • Jancux
    Jancux Posts: 4 ✭✭
    NO!
    Reply was not connected to the question. I am still unable to re-add a deleted Remote Computer to my list.
  • DomLan
    DomLan Posts: 490 ⭐Star⭐

    Hi @Jancux

    probably the device is still in other group (My devices is also a group)

    Try to collapse this group and search for specific device ID using SEARCH box.

    Are you an user for a Corporate TeamViewer license?

    Regards

    Domenico Langone

    MCSD: App Builder

  • rannyjohns
    rannyjohns Posts: 1

    If you want to re-add a deleted Remote Computer to your list, first try to access collapse try the blog of Error code 0xc00000e9 that give you the perfect solution regarding this.

Trustpilot

Categories

This Week's Leaders