Cannot open the team viewer

Hello,

 

After I download the teamviewer, it open then close suddenly and show the massage below. I tried to remove it all from the computer and reinstall it but still the same prablem

Process: TeamViewer [924]
Path: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer
Identifier: com.teamviewer.TeamViewer
Version: 15.0.8397 (1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: TeamViewer [924]
User ID: 501

Date/Time: 2019-12-10 23:44:34.698 +0400
OS Version: Mac OS X 10.12.6 (16G2136)
Report Version: 12
Anonymous UUID: 10438F23-4D3B-45DB-B0DB-F2F24A6FEAFC


Time Awake Since Boot: 4900 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x**Please do not post TeamViewer IDs**000000, 0x**Please do not post TeamViewer IDs**000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
Hardware_Model: MacBookPro14,2
TV_Version: 15.0.8397
Languages: (en-CA, ar-CA)
Daemon: No
Shutdown: No
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Error Domain=CompilerError Code=1 "Compiler encountered an internal error" UserInfo={NSLocalizedDescription=Compiler encountered an internal error}'
abort() called
terminating with uncaught exception of type NSException

Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff7d63f7eb __exceptionPreprocess + 171
1 libobjc.A.dylib 0x00007fff9248048d objc_exception_throw + 48
2 CoreFoundation 0x00007fff7d644562 +[NSException raise:format:arguments:] + 98
3 Foundation 0x00007fff7f08f340 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 TVDrawing 0x**Please do not post TeamViewer IDs**c537f8f -[TVRenderPipelineObject initWithDevice:library:fragmentFunctionName:vertexFunctionName:identifier:blendingEnabled:] + 2201
5 TVDrawing 0x**Please do not post TeamViewer IDs**c538a56 -[TVRenderPipelineSharpen initWithDevice:library:blendingEnabled:] + 145
6 TVDrawing 0x**Please do not post TeamViewer IDs**c53822a -[TVRenderPipelineFactory cursorRenderPipelineWithBlendingEnabled:] + 112
7 TVDrawing 0x**Please do not post TeamViewer IDs**c536132 -[TVMetalCursorRenderer initWithDevice:vertexBufferFactory:renderPipelineFactory:] + 148
8 TVDrawing 0x**Please do not post TeamViewer IDs**c536d39 -[TVMetalCursorRendererFactory cursorRendererWithDevice:vertexBufferFactory:renderPipelineFactory:] + 99

Comments

  • T_SHY
    T_SHY Posts: 1

    Hi,

    I cannot use Teamviewer 15.1.3937 on my mac. It always crashes when I connect to my PC.  Problems details are:

    *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Error Domain=CompilerError Code=1 "Compiler encountered an internal error" UserInfo={NSLocalizedDescription=Compiler encountered an internal error}'
    abort() called
    terminating with uncaught exception of type NSException

    What shall I do?