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Posted by
Photon

Checking active channels

How to get up-to-date information about the current usage of my channels?

As we use channel groups we want to identify, which channel hasn't currently no license available. The "monthly" email (Teamviewer service hint) from teamviewer about how many connections can't be established within the past weeks doesn't help (isn't enough).

4 Replies
4 Replies
Posted by Community Manager
Community Manager

Re: Checking active channels

Hi @Help-MF

Did you already check the channel use under Help --> About TeamViewer --> Channel use?

Hope that helps you.

Best, Esther

 

Community Manager

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Posted by
Digon

Re: Checking active channels

Is there no way of terminating sessions from the managment console? as much as you can see what channels are in use, the infromation is often incorrect or behind as it will dispay only 2 channels being used and yet you can't create any new connections. I asked a tech from teamviewer over the phone if this could be a custom job and pay for it and he said no :/

Posted by Community Manager
Community Manager

Re: Checking active channels

Hi @DanTheMan151

Let´s add it to our ideas board as a feature request for our Product Managers. May I ask you to create a new idea for this in the ideas board?

Thanks,

Esther

 

Community Manager

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Posted by
Digon