Connections between 2 desktop units

joesod
joesod Posts: 1
in General questions

I can connect from unit ""A" to unit "B", but when I try from "B" to "A" the message says that Teamviewer is not running partner computer (I am running version 11).  Can this be fixed?  Do I need to reinstall?  Thx.

 

 

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Comments

  • JoshP
    JoshP Posts: 894 Community Manager 🌍

    Hello @joesod,

    Thank you for your message.

    If you get the error when connecting from computer B to computer A, please restart the TeamViewer services completely (Connection | Exit TeamViewer on Windows, TeamViewer | Quit TeamViewer on Mac).

    Once restarted, please try again.

    I hope this helps! 

    Josh P.

    Senior Community Moderator

    ---

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