Detected Installations IDs and Names

volts
volts Posts: 2
in General questions

Currently Detected Installations in License Management are shown as ID's.

Can these be changed to names so these can be better identified  i.e Laptop,Desktop 

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  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @volts,

    Thank you for your message and welcome to the TeamViewer Community! ?

    You can edit the name of the devices you have added into your Computer & Contacts list which are also in the licensed computers list, with the following procedure:

    1. Open TeamViewer
    2. Click on the device
    3. Go click on the grey gear icon and then on Properties
    4. Edit the computer name in the Alias section

      TeamViewer.png


    I hope this could help. ?

    If not, do not hesitate to ask your questions here. ?

    Best regards

    Jean

    Community Manager

  • volts
    volts Posts: 2

    @JeanK 

    Thanks for the reply, Not quite what im looking for

    The area im looking at is within the web broswer when you click on Edit Profile and then License

    It is here where i can see my "detected installations"  however i expected these to be the name of the device and not a Teamviewer ID so i can better identify where my Desktop Application installations are.

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @volts,

    Sorry if my reply was confusing, but the idea is to add these detected installations into your Computers & Contacts list and give them an alias. It should also update your detected installations list and apply the alias you have given in the Computers & Contacts list.

    I hope this clarifies it... If not let me know!

    Best regards

    Jean

    Community Manager

Trustpilot

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