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Posted by
Henagon

Disable Sign-In Notifications

After years of using the free version of TeamViewer I thought it only right that I fork over the $1k a year for the Premium license now that my business is expanding. So this is how I've got it set up:

Roughly 30-40 endpoints all have TV 12 running, all are signed in as me. Why? Because I never know which location I'm going to be at from day-to-day so it was just easier to assign all endpoints to me and leave them signed in so that I could not only have unattended access but also initiate support sessions quickly.

Each terminal pops up a message "<computer name> has signed in." whenever a machine comes online. If there's a power or Internet outage at one of my stores my users can get as many as 10-12 notifications when their machines come back online. Is there anyway I can disable this through a policy?

1 Accepted Solution

Accepted Solutions
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Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Disable Sign-In Notifications

Hi e30mpower

Thanks for posting :)

So I guess firstly, there is no need to be logged in at all sites at the same time. You can still access the device and it will be licensed if you are connecting from somewhere that is signed in.

But I'm sure you knew we were going to give that answer and you still want to sign in in multiple locations and stay signed in :)

This cannot be done via policy, but the good news is that this is an account based setting. So if you change it on your account, it changes everywhere you are signed in (This may take until the next sign-in)

Just go into the options > Computers and contacts > uncheck "Notify me when partners sign in"

Computers and contacts settings.PNG

I hope this solves this for you!

-Scotty

 

Senior Moderator
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10 Replies
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Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Disable Sign-In Notifications

Hi e30mpower

Thanks for posting :)

So I guess firstly, there is no need to be logged in at all sites at the same time. You can still access the device and it will be licensed if you are connecting from somewhere that is signed in.

But I'm sure you knew we were going to give that answer and you still want to sign in in multiple locations and stay signed in :)

This cannot be done via policy, but the good news is that this is an account based setting. So if you change it on your account, it changes everywhere you are signed in (This may take until the next sign-in)

Just go into the options > Computers and contacts > uncheck "Notify me when partners sign in"

Computers and contacts settings.PNG

I hope this solves this for you!

-Scotty

 

Senior Moderator
Did my reply answer your question? Why not accept it as a solution to help others?

View solution in original post

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Posted by
Henagon

Re: Disable Sign-In Notifications

Thank you so much! I feel like an idiot. Problem solved.:smileyvery-happy:

5 Replies
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Posted by TeamViewer Staff
TeamViewer Staff

Re: Disable Sign-In Notifications

Glad I could help!

No need to feel like an idiot, definitely not the first time I have had that question.

And now the answer is here for other users as well :)

Happy TeamViewer-ing!

-Scotty

Senior Moderator
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Posted by
Henagon

Re: Disable Sign-In Notifications

Is this posible to change throug Registry?

If we mass deploy the MSI and the full client to IT can we preselect that notifications on signin is disabled?

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Posted by TeamViewer Staff
TeamViewer Staff

Re: Disable Sign-In Notifications

Hi STG,

Unfortunately not.

This setting is not device specific, it is account specific. So You may log in and have it enabled, whereas I log in with it disabled. The registry is not involved.

However once a user disables it, it will be disabled no matter where they sign in.

-Scotty

Senior Moderator
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Posted by
Henagon

Re: Disable Sign-In Notifications

Hi Scotty,

 

Thx, so what about controlling it with policy from the console? I can properbly guess the answer, but why not make it an available option instead in the policy?

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Posted by TeamViewer Staff
TeamViewer Staff

Re: Disable Sign-In Notifications

Hi STG,

Sorry, but again, policies are DEVICE policies. They don't affect accounts.

If you assign a policy, it changes the device settings to suit your needs, they do not change the settings of users that are logged in.

Each user is able to set their own settings for their account and they will only need to change this once, policies are for devices and are not relevant or applicable in this case sorry.

-Scotty

Senior Moderator
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Posted by
Electron

Re: Disable Sign-In Notifications

Anyway we can get notifications to integrate with windows 10 notifications instead. That way we wont have the full screen apps drop out of fullscreen and go window mode everytime someone logs onto teamviwer ?

It's so much nicer to have windows notifications tell you " While you where in fullscreen" we caught these notifications for you. Here have a look.

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Posted by
Henagon

Re: Disable Sign-In Notifications

Hi I have the same issue but the setting to disable this are greyed out 

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Posted by
Henagon

Re: Disable Sign-In Notifications


@SparkEnergy wrote:

Hi I have the same issue but the setting to disable this are greyed out 




@SparkEnergy this is because the policy has been applied to only allow changes by an adminstrator account.
We had the same issue and corrected this by creating a 2nd policy and applying it to a "TEST" group that we moved our techs computers into so that they could change the configuration.

When this was completed by the techs, we moved their computers out of this group into the normal group which had the policy to enable the allow changes by an adminstrator account policy.

I know.. the pop-ups are distracting and I was searching for the registry key to change this.
I am currently researching registry key HKEY_CLASSES_ROOT\Installer\Products\53D3C45B2EEAD964BAD4194F09BF8B9C\AdvertiseFlags 

It has a DWORD value of 184, I am wondering if this is the good key. 
I will post more when I test this premise.

"To be yourself, is all that you can do."