Email Change

ejunkie
ejunkie Posts: 1
in General questions

Hi.

I changed my Email Adress in my Profile but I'm not receiving an Validation Email.
The Email Adresse is correct, @TeamViewer.com is whitelisted and my SPAM Folder is empty.

Tried with it with a different Mail Adress and nothing changed. 
Can someone from Teamviewer Support please contact me to help?

Thanks

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Comments

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @ejunkie,

    Thank you for your message and welcome to the TeamViewer Community! ?

    Unfortunately, the support only assists customers (with a professional license).

    What you can do, is to request the deletion of your account by sending an e-mail to privacy@teamviewer.com, and create a TeamViewer account with the new e-mail you want to use.

    I hope this could help. ?

    Best regards

    Jean

    Community Manager

Trustpilot

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