Thank you for your post.
I kindly ask you to send me your license details (order number, license key, email address) in a private message.
We may then have a look what we can do for you in this case.
Wish you a great day.
All the best,
Why can't you just add this as an option for the enduser to set himself?
This advertisement is one reason that might make us cancel our TeamViewer subscription and use another tool.