How to uninstall TeamViewer Outlook Add-In

Koster
Koster Posts: 4 ✭✭
in General questions

Please can you tell me how to uninstall the TeamViewer Outlook Add-In? I don't need it and it is causing outlook to start slowly. 

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  • Esther
    Esther Posts: 4,052 Former Community Manager

    Hi @Koster

    Did you already try to deactivate it in the TeamViewer settings. Click on Extras --> Options --> Advanced --> Click Show advanced options --> Under More --> Deactivate Outlook Add-In click Deactivate...

    outlook addin.png

    I hope that helps you.

    All the best, Esther

    Former Community Manager

  • Koster
    Koster Posts: 4 ✭✭

    Thank you very much for the clear instructions Esther. i did not know about that setting.

    However, when I go there, it already says 'Activate', suggesting that the add-in is not currently activated. Yet it shows up in Outlook.2018-01-17 11_06_28-Scroll Options.png2018-01-17 11_08_18-Disabled COM Add-ins.png

  • Esther
    Esther Posts: 4,052 Former Community Manager

    Hi @Koster

    Thanks for the update.

    Can you try to do the following in your Outlook:

    1. File --> Option --> Add ins --> Manage: Com Admins --> Go
    2. Find the Teamviewer Meeting Add in --> Highlight and delete

    Looking forward to hear if this resolves the issue for you.

    All the best, Esther

     

    Former Community Manager

  • Koster
    Koster Posts: 4 ✭✭

    Hi Esther,

    Thank you. I can highlight it, but I can't delete it. (It tried using the delete button and I tried right-clicking, but there is no right-click menu).

    Laurence

  • SkywaIker
    SkywaIker Posts: 1

    I just renamed the outlook folder, restarted outlook 365 and the plugin is gone :-)

    Thanks for posting that solution.

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