I bought two licence mistakenly. So I want to refund one of the two
jayuloy
Posts: 2
Hi, I send feedback. But I write same question here. (removed by moderator)
I used teamviewer business licence for a year. yesterday, my license was expired. So I tried to renewal, but I bought two licence of teamviewer.mistakenly. So I want to refund one of the two.
I want to refund old license and activate new license or my account. How do I do?
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Best Answer
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Hello @jayuloy
Thank you for your message and welcome to the TeamViewer Community! ?
You will need to contact our customer support directly to get this sorted.
You can contact our customer via the following link:
- Via phone: https://www.teamviewer.com/en/support/contact/
- Via support ticket: https://support.teamviewer.com/a/
I thank you in advance for your understanding.
Best regards
Jean
Community Manager
6
Answers
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Hello @jayuloy
Thank you for your message and welcome to the TeamViewer Community! ?
You will need to contact our customer support directly to get this sorted.
You can contact our customer via the following link:
- Via phone: https://www.teamviewer.com/en/support/contact/
- Via support ticket: https://support.teamviewer.com/a/
I thank you in advance for your understanding.
Best regards
Jean
Community Manager
6 -
Thank you for your reply.
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