Im getting a black screen with blue boxes saying Work Securely

flinty1976
flinty1976 Posts: 1
in General questions

I casnnot remove this screen, but people who are remote connected can see my desktop fine and use it. Any ideas please.

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  • Fiona_G
    Fiona_G Posts: 689 Staff member 🤠

    Hi @flinty1976,

    Thank you for your post and welcome to our community.

    The reason is TeamViewer Black Screen feature is activated. With this, you can hide the remote screen in connections to a Windows or Mac computer into a full-screen security image and you can make sure to protect your privacy at work by hiding the content of the remote screen with TeamViewer Black Screen.

    You can find all information needed in this article.

    Kind regards,

    Fiona

    Fiona_G
Trustpilot

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