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Posted by
Henagon

List of Sub Processors Request

As I seem to be chasing myself around in circles trying to find a way to submit a ticket, I will post this here.

Pursuant to C. 3.1 of the Team Viewer EULA, I am requesting the list of sub processors.

 

4 Replies
1 Accepted Solution

Accepted Solutions
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Posted by Moderator Moderator
Moderator
Solution

Re: List of Sub Processors Request

Hello @User43255 and @teamvuser,

Sorry - my mistake. 🙈

For any questions about the EULA update, please write your requests to privacy@teamviewer.com

Our dedicated team will be happy to help you. 👍

I am sorry for the inconveniences caused. 🙏

Best regards

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!

View solution in original post

4 Replies
Highlighted
Posted by Moderator Moderator
Moderator

Re: List of Sub Processors Request

Hello @teamvuser,

Thank you for your message. 🙌

Indeed, customers can request such a list. 👍

Please open a ticket with a licensed account: https://support.teamviewer.com/a/ and we will get back to you as soon as possible.

Best,

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!

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Posted by
Electron

Re: List of Sub Processors Request

This support link merely redirects to the community frontpage. So does the actual button to submit a support case on the support page (link in footer)... I think something is broken so this method of request doesn't work.

I'd open a support ticket about not being able to open a support ticket but ...

I think you are getting what I am on about. 

Highlighted
Posted by Moderator Moderator
Moderator
Solution

Re: List of Sub Processors Request

Hello @User43255 and @teamvuser,

Sorry - my mistake. 🙈

For any questions about the EULA update, please write your requests to privacy@teamviewer.com

Our dedicated team will be happy to help you. 👍

I am sorry for the inconveniences caused. 🙏

Best regards

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!

View solution in original post

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Posted by
Henagon

Re: List of Sub Processors Request

Thank you @JeanK@User43255 - I experienced the same issue trying to submit a ticket in the first place.