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Posted by
Henagon

Locked out of Account

Please help.

I'm locked out of my old account with 2FA enabled.

I no longer have access to the device set up with 2FA.

Can I delete my old account and start over with the same email address?

2 Replies
2 Replies
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Posted by TeamViewer Star
TeamViewer Star

Re: Locked out of Account

Hi @jamalg 

Have you tried to open a ticket or make a phone call in the support area?

Best regards

Pro
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Posted by
Henagon

Re: Locked out of Account

I have a free account. Wouldn't I need a licensed account to open a ticket or get phone support?