Lost recovery code and 2FA
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suliohad
Posts: 1
Hello,
I don't remember when I activated the 2FA, so I dont really know where is the recovery code, and old phone with Authenticator died, I am still connected to the user on my PC, any way to deactivate 2FA or re-aquire the recovery code?
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Hello @suliohad
Thank you for your message and welcome to the TeamViewer Community! ?
We explain how to proceed in this post right here: Re: Unable To Disable 2fa even with the Recovery code
Best regards
Jean
Community Manager
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