New login after reboot

r3bers
r3bers Posts: 1
in General questions

After I reboot PC TeamViewer unlogon me and I must use another «Remaining moves» from my license. It was already four or five times. When PC starts I can't autologon and logon mannualy in App and in Browser I must add new computer and delete previous with same name. It's annoyng and I think I am outa of licence moves very soon.

Comments

  • Scotty
    Scotty Posts: 493 Staff member 🤠

    Hi r3bers,

    Thanks for posting and I am sorry for the hassle.

    The names may be the same, but the TeamViewer ID's displayed below them cannot be the same for this issue to occur. It sounds like there are multiple TeamViewer ID's in play.

    Unfortunately, we cannot fix this for you in the community.

    Can you please contact support by either giving us a call or Raising a ticket so we can assist.

    Thanks
    -Scotty

    Senior Moderator
    Did my reply answer your question? Why not accept it as a solution to help others?
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