New update for Macs still not working :(

ElaineH
ElaineH Posts: 2
in General questions

Hi there,

Like others, I'm also still having problems running TeamViewer on High Sierra 10.13.3, despite the recent fix. My iMac is only a few days old, and I updated to the security patch (10.13.3.) The installer dowloads just fine, but when I double-click to open it, the Finder bar greys-out, and just hangs - nothing happens.

I tried downloading to my old iMac with El Capitan, and it appears to work just fine. Any help is appreciated.

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  • ElaineH
    ElaineH Posts: 2

    Follow up: ok, weirdly enough, I tried downloading on a different browser (Chrome instead of Firefox) and now it works? I have no idea why. But sorry for the trouble!

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