No activation email

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markupf
markupf Posts: 1
in General questions

Hi, yesterday I purchased a TeamViewer license but I have not yet received the activation email. Consequently, I cannot open a ticket because my account is not linked to a TeamViewer license. How can I solve it? Thanks

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  • JeanK
    JeanK Posts: 6,987 Community Manager 🌍
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    Hello @markupf,

    Thank you for your message and welcome to the TeamViewer Community! ?

    Could you tell me via private message with which e-mail address you have purchased the license so we can have a look at it? ??

    Best,

    Jean

    Community Manager

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