No control available, only screen share

Pierre555
Pierre555 Posts: 1
in General questions

Hello,

I am using Teamviewer host on my Sony G8441 smartphone. I can see the phone screen from my computer, but I cannot control it. I gave admin rights and all rights I could to the host app on android, but it is still not working.

Pierre

Comments

  • Didier
    Didier Posts: 1

    Hi,

    I have also the same problem with a Sony G8141 in Android 7.1.1 version : I added Quicksupport in 'Device administrators' list but it seems that there is no dedicated operation added.

    Is it a general problem on Sony mobiles ? I didn't find any Quicksupport 'Add-on' dedicated to Sony in the Play Store.

    Thanks for your reply

    Didier

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