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Posted by
Electron

Not received my activation key

I received an email with my payment confirmation. The email reads that I will be receiving another email with an activation key. I have not received anything yet.

1 Reply
1 Reply
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Posted by Moderator Moderator
Moderator

Re: Not received my activation key

Hi @astridlandron,

Thank you for your post and welcome to our community.

We are sorry for the delay and inconvenience caused.

If you are a Remote Access plan new user, please send your invoice number/email address via Private Message so we can investigate it for you.

If you have purchased other licenses, please kindly call our support team to get it sorted.

Kind regards,

Fiona