Please check your internet connection + no ID
Hi -
I was using TeamViewer for Business with a recent Company and I am now no longer working for them. I used TV previously for private use at home.
Now I can't seem to downgrade my license. When I open TeamViewer it just says "Not Ready Please check your connection" and it gives me no ID and Password. I've tried uninstalling and reinstalling and I am still getting the same error.
Do I have multiple problems here or is this all account related?
S
Comments
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This is not related to licensing system.
EDIT: It was looking like it was not related to licensing system.I have active Premium license and currently have the sam problem (just submited error log to HelpDesk ).
I had similar problem - currently works OK just after restarting system.
But the main problem was that I try to turn of all AV / FIreWall and also closing runing TV again, nothing was succesfull.I already had the same scenario few times.
Still waiting for response from HelpDesk - about my logs.
Regards,
mLipok , AutoIt MVP0 -
Hi sitravelgroup,
This is license related.
Can you please contact our support team if you need more information.
-Scotty
Senior Moderator
Did my reply answer your question? Why not accept it as a solution to help others?0 -
I just changed my post.
I apologize for the erroneous diagnosis.Regards,
mLipok , AutoIt MVP0