Problem with connection

mLipok
mLipok Posts: 781 ⭐Star⭐

 have a problem with TeamViewer connection to  TV server.
How you can see I have normally working Internet Connection.
My Mobile TVApp is connecting properly but on  PC I have problem.

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Regards,
mLipok , AutoIt MVP

Best Answer

Answers

  • I have the same problem but my co-worker can log in just fine. 

  • dyzcypul
    dyzcypul Posts: 1

    Same Problem here. My Laptop connects fine, Desktop is not failing to contact server for login.

  • mLipok
    mLipok Posts: 781 ⭐Star⭐

    This is a very problematic problem.
    I only have it on one PC.   It does not always occur.    Nothing is changed (Firewall, AV, IP configuration).
    But from time to time, the problem simply arises and it irritates me very much.

    I would like to have the opportunity to check what is going on.

    Regards,
    mLipok , AutoIt MVP
  • mLipok
    mLipok Posts: 781 ⭐Star⭐

    I just post an issue report to officiall helpdesk, together with SupportCollector logs.

    Soon I will see what TV HelpDesk say.
    If this issue will be fixed I describe solution here.

     

     

    Regards,
    mLipok , AutoIt MVP
  • mLipok
    mLipok Posts: 781 ⭐Star⭐

    This problem back again.

    The interesting observation is that when I close TV APP and open TV QuickSupport then, connection is estabilized with out any problem.

    Why standard TV APP have problem but QS connect properly ?

     EDIT: anybody could confirm the same issue ?

     

    EDIT 2:
    Also TeamViewer Portable works fine, but not the installed version

     

    Regards,
    mLipok , AutoIt MVP
  • We have this problem with over 200 clients. the uninstall / reg edit isn't a workable solution!

  • mLipok
    mLipok Posts: 781 ⭐Star⭐

    Did you try and do you can confirm that QS or Portable do not have the problem?
    Only standard app ?

    Regards,
    mLipok , AutoIt MVP
  • JoseC3
    JoseC3 Posts: 2 ✭✭

    I connected to my office PC with my laptop with Teamviewer and then I signed off. Now I am signing in with Teamviewer from my desktop to access my office PC and it is telling me that I cannot access my office PC as I have reached the number of maximum users. I am the only one signing it and I have signed off already from my laptop. It seems that Teamviewer thinks that my laptop is still signed in. What should I do?