Protocol Negotiation Failed; After Upgrade

Yesterday, 3/28, TeamViewer was working fine.  Today, I can't log into two different remote computers that I have.  My computer shows "connecting", but never connects.  The remote or host computer displays a message "Protocol Negotiation Failed.  Try again."

Any ideas?!

Comments

  • JulieS
    JulieS Posts: 2

    Sorry, forgot to mention that this morning I allowed the update and only after the update it doesn't connect.  I know for sure one of my other host computers also updated.

  • blb111
    blb111 Posts: 1

    Been having this problem all day.  Here's a screen shot of my error message.  Is happening with both my computers at home. Both are 'wired' connections to router.Teamviewer_1.png