Re: Cannot activate Remote Access license
Hello,
We need assistance AS/AP we have a TeamViwer business license and since 24h ago we are unable to login to the teamviwer site. As soon as I enter my business email address it redirect us to our company page logon and get and error message (i have sustitued the email address and company name for pirvacy)
Please get in touch as/ap as we have a valid license and this is a critical business tool right now.
[6/12/2020 12:12]
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AADSTS50105: The signed in user 'COMPANY EAMIL ADDRESS' is not assigned to a role for the application '2a81995c-efd3-4307-b23e-58858b50c34a'(COMPANY TeamViewer).
Regards,
VB
Comments
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Hello @ValBor,
Thank you for your message and welcome to the TeamViewer Community! ?
For any licensing issue, if you cannot submit a support ticket, please contact our support directly via phone: https://www.teamviewer.com/en/support/contact/
Best regards
Jean
Community Manager
0